Autovacances Crete Greece

Terms & Conditions

Car Rental Terms and Conditions


Minimum rental duration 

Minimum rental period is half day (12h)


All reservations are made based on the vehicle category, not for a specific model. In case of non-availability of a vehicle in the category pre-selected by the customer, always with reference to a confirmed reservation, Autovacances reserves the right to provide to the customer a higher category car, at no extra charge for the customer.

After hours deliveries – collections:

Customer extra charge: 20€.


23 years old is the minimum age requirement for using cars of categories B,C D and 25 years of age is the minimum age requirement for the rest of car categories.

Traffic tickets – Fines:

Traffic tickets and fines due to violations of the Highway Code are borne by the Renter. In addition, the Renter undertakes the payment of management costs, where required.

Means of Payment:

The Renter is required to produce a credit card as guarantee for the rental, even if payment is made in cash. Rental is prepaid.

Driving license:

Production of a valid license for driving in the Greek territory and the E.U., issued at least 1 year prior to the rental’s starting date, is required. Citizens of countries outside the E.U. are required to be in possession of a valid international driving license, along with producing the national driving license.

Reservations & Last Minute Reservations:

In case you want to make a last minute booking you can contact us to inform you about availability at our office. The company reserves the right, depending on the availability, to provide a different type of car to the original booking of a corresponding, or of higher category. Also only one booking per person per vehicle is allowed for the same rental conditions (dates, location, vehicle).

Fuel Policy

The vehicle is delivered with a certain amount of fuel (always marked on the car rental agreement), and the renter has to return the vehicle with the same level of petrol, otherwise a charge of fuel in addition to refueling fee of 10,00€ will apply.


At the rental price of the car, you have the right to make as many kilometers as you want, without any extra charge.

Administration Fee for fines

Infringement management costs

The renter is liable for the payment of all traffic fines that may occur during the car rental. 

Loss or damage of key

In case of loss or damage of car key during the rental, the renter is liable for following charges: 60,00€ for small and medium car groups.

Destruction of additional equipment type Charge per piece(+VAT) 

Car cabin

In case the renter returns the vehicle and it's cabin has stains which require a special cleaning procedure he will have to pay the amount of 80,00€ 

Cancellation Policy


In case you cancel your order up to 2 days prior to picking up the vehicle, there is no charge. If canceled up to 1 day before arrival date, 100% of the amount of your reservation will be charged. In addition we do not refund any Î–money in case you change your initial reservation.


In case the renter fails to collect the vehicle on the rental start date and time without any written or telephone conversation, Sixt will cancel the reservation after 3 hours. Autovacances reserve the right to charge the renter a one day rental of the car group reserved. 

Vehicle collection

When collecting the vehicle, all renters need to bring:

Vehicle Condition: 

The vehicle is delivered to the customer in good condition and free of visible defects. Any complaints must be submitted before the departure of the vehicle. During the rental period the renter is obliged to check the mechanical condition (oil, water) and to protect the car and the condition of the tyres. In case a car transport platform is necessary to collect the car from a dirt road/off road area or if the battery is dead because of renter’s fault(e.g. forgot to turn off the lights) the cost is 100€. 

Vehicle replacement: 

In the event of an accident, your vehicle will be replaced by a vehicle of the same or higher category within 24 hours. In case the damage of the car is because of the renter negligence the company has the right not to replace the car.


All authorized drivers are covered against and/or with:

Collision Damage Waiver

Personal Accident Insurance

Theft Protection Cover

Full Damage Waiver

Exceptions to Insurance Coverage:

Personal Belongings: 

The car hire company cannot be held responsible for the customer’s losing any personal belongings either left or abandoned on board.



Notos Holidays E.E 

Katharades, Ierapetra,

Crete, Greece, 72200

Phone: +30 28420 25711